About us
Adrian Pinnock, Managing Director
Adrian is Managing Director of Retail Footprints, the support network that gives solutions to customer facing businesses.
During his 37 years in retail, he has worked for some of the world’s leading retail companies: as Operations Director for Tesco in Eastern Europe and Regional Sales Director for Debenhams and Allders. He has managed a number of multi-million pound department stores, including two of Debenhams highest turnover and profile stores: the flagship stores in Oxford Street London and Belfast.
Adrian successfully managed the development and refits of some challenging department stores in Eastern Europe, where he created new blueprint designs. He has also worked for a smaller family-owned business and, therefore has a good understanding of managing smaller space, staffing and marketing budgets.
He understands that all thinking must be customer led, and that solutions without placing the customer first, never work. His track record of driving sales, profits and taking people with him are second to none. He has an ability to see the solutions that others do not see. He rises to the challenge of a business with failing sales, profits and costs and turning them around to show profitable growth.
Adrian demonstrates a strong sense of values and integrity. He has a passion for retailing, borne from many years of experience.
In addition to his vast retail experience, Adrian has worked with charities and been involved in steering fund raising groups.
Deborah Leonard, Personal Profiling Specialist
Deborah is fully conversant with the issues that confront successful businesses of today. Her experience and practical approach stem from projects such as setting up and managing an expanding and successful solicitor’s office.
She utilised staff that had little or no experience within their field and proceeded to develop their latent potential. Deborah recognises that a company’s most important and valuable asset are its customers.
Her recent work in supporting telephone based teams to develop and then hone their sales and communication skills has paid significant dividends to our clients. Her core motivation lies in seeing the hidden qualities in individuals and drawing them out to the benefit of both the individual and the successful growth of the business for the client they are working for.
Deborah has worked with Genesis4training, working within the financial services and logistics industries, demonstrating that she can quickly grasp the issues and then map out a suitable programme of activities that will be realistic, practical and challenging to her trainees.
